Communication is vital in any professional relationship. When it comes to a legal problem, clear communication between an attorney and their client can significantly influence the outcome of a case. If an attorney does not respond to their client or does not give them accurate information, then the client may be able to file a legal malpractice claim.
Understanding what qualifies as failure to communicate can be a complex problem for people who want to file a malpractice claim. In this blog post, we will explore what responsibilities attorneys have and what you can do if your lawyer has failed to communicate.
What are an attorney’s communication responsibilities?
Lawyers must reasonably maintain a clear line of communication with their clients. This communication can take many forms, including in-person meetings, calls and emails. Reasonable is the keyword and, in most cases, this does not mean that an attorney must respond to their client at all hours of the day within minutes.
Examples of communication misconduct, including:
- Not responding to client inquiries
- Failing to notify a client of a settlement offer
- Not consulting with clients before making critical decisions
- Refusing to answer questions about a client’s case
- Missing deadlines because of a failure to communicate
- Not giving clients the information they need to make informed decisions
You might have a malpractice claim if your attorney failed to communicate with you, which then negatively impacted the outcome of your case or caused you harm.
What can you do if your attorney did not communicate
If you believe that you do not have a malpractice case, you will want to collect all documentation and correspondences related to your case. With the information gathered, you should then contact an experienced malpractice attorney who can evaluate your case. Your malpractice attorney can tell you if a malpractice claim may be possible and your next steps for taking action.